12-Week AI Implementation for Florida Service Businesses | Adkivity
12-Week AI Implementation

Your phones, follow-up and numbers, run by AI in 12 weeks.

For Florida service companies doing $2M to $50M. Six working sessions, every other week. We build between sessions, then test it live with your team and train them on it.

Ryan Adkins runs every session. In person in Central Florida, on video everywhere else.

Ryan Adkins of Adkivity working at his desk in Clermont, Florida

You've got the leads. The rest runs through you.

If you own a trade, a law firm, a dental or medical group or a property management company, some of this happened this week.

It's 9 pm and the phone rings.

Nobody picks up. The caller tries the next company on the list, and that job's gone.

Estimates go out and then nothing.

Nobody follows up after the first call, so the quote sits in an inbox until someone else wins it.

You answer the same 20 questions a day.

What do we charge for this? Can we do Saturday? How do we handle a callback? Each one's two minutes of your day.

You see the numbers at month end.

And only after the bookkeeper pulls them. By then the month's already gone.

Sales depends on who picks up.

Your process lives in one person's head, so results change with whoever's on the phone.

The back office runs by hand.

Confirmations, reminders and invoice chasing get done when someone remembers. Reviews never get asked for.

What changes in 12 weeks

We don't hand you a tool and leave. We build it into how your company already works, then stay until your team uses it.

1

The phone gets answered at 9 pm.

In your company's name, with your policies, booking on your calendar.

2

Every sales call is scored the next morning.

Against your own script, with the line where each one was lost.

3

Your team texts the assistant, not you.

A pricing or policy question gets your answer, with the source it came from.

4

Monday's numbers show up on their own.

A scorecard in your inbox that nobody had to build.

A company dashboard open on a laptop

Six sessions, every other week

Each session is 2 hours with you, your champion and the people who'll use it. We bring it built. We test it with you on real calls, real leads and real jobs, then train your team on it.

  1. Week 0Before we start

    Your AI Opportunity Map

    We shadow a day, interview you and your leads, and pull call recordings and CRM data. You get your top 10 leaks, each with hours and dollars against it.

    You'll see it workYour own week in hours and dollars, from data you never had to pull.
  2. Session 1, week 1Core and Plus

    Phones first

    AI answers after hours and on overflow, in your name and with your policies. A missed call gets a text back in under a minute. Every call is recorded and transcribed. Accounts are set up for the team.

    You'll see it workWe call your number at 9 pm, live in the session, and it books the job.
  3. Session 2, week 3Core and Plus

    Leads to jobs

    Your pipeline in dollars. Forms and calls answered in a minute. Estimates followed up until they close. Every sales call scored against your script the next morning.

    You'll see it workYesterday's calls come back graded, with the line where each one was lost.
  4. Session 3, week 5Plus in full, lighter in Core

    Company brain

    You talk, we write. Your SOPs come from recordings and voice memos. Then an assistant is trained on your pricing, policies and process, on your team's phones.

    You'll see it workA tech texts it a pricing question and gets your answer, with the source.
  5. Session 4, week 7Plus

    Back office

    Confirmations and reminders. Invoice and payment chase. A review request after every job. Applicant screening if you're hiring.

    You'll see it workThe first week of reviews asked for and invoices paid that nobody chased by hand.
  6. Session 5, week 9Core and Plus

    Owner view

    One screen with the numbers that matter. A Monday scorecard sent on its own, and a weekly AI briefing on what moved and why. Your managers learn to run from it.

    You'll see it workMonday's numbers are in your inbox before you ask.
  7. Session 6, week 11Core and Plus

    Test and hand off

    We test it all end to end and mystery-shop your phones and forms. We compare against your week-0 baseline, hand over the playbook and set a 90-day plan.

    You'll see it workBefore and after, in your numbers: response time, hours back, and calls answered that used to go to voicemail.

Between sessions

We build the next piece. You're never waiting two weeks for an answer.

A direct line to us

A shared text or Slack line, answered the same business day.

A training library

A recorded walkthrough of every build, so new hires learn it without you.

Prompts for every seat

A prompt library for each role: owner, office, sales, field and finance.

Ryan Adkins, founder of Adkivity

Who it's for

  • Owner-run service companies doing $2M to $50M a year.
  • Trades, law firms, dental and medical groups, property management and builders.
  • You're hiring an office manager, ops lead, intake, dispatcher or GM. Or you just opened a location.
  • You're in Florida. In person in Central Florida, on video everywhere else.

Who it's not for

  • Owners who just want "a chatbot".
  • Companies that won't name a champion on their team.
  • PE-owned companies. This is built for owner-run businesses.

Two ways to do it

Same six sessions, same 12 weeks. Plus covers more of the company and more of your people.

Core
$15,000

Phones, leads to jobs and the owner view, plus a lighter company brain.

  • Sessions6, on video. Kickoff in person if you're in Central Florida.
  • BuildsPhones, leads to jobs, owner view, and a lighter company brain
  • People trainedUp to 10
  • Locations1
  • Call scoringSales calls
  • After week 1230 days of support
Plus
$25,000

All six areas in full, for the whole team.

  • Sessions6, in person in Florida, or video if you'd rather
  • BuildsAll six areas in full
  • People trainedThe whole team, every location
  • LocationsUp to 3
  • Call scoringSales, office and dispatch calls
  • After week 1260 days of support, plus a tune-up session at day 90

Payment. Pay in full, or 50 percent to start and 50 percent at session 3. Same for both.

Your tools, your name. Your CRM, phone numbers and AI accounts stay in your company's name. Monthly tool costs go on your card, and we estimate $150 to $600 a month depending on call volume.

Already bought the $2,500 audit? It's credited in full.

What we promise

We promise the work and the dates, in writing. Your agreement lists the six sessions and every build in your tier.

If a build isn't ready on its session date, we move the session at no charge and add a week of support.

We don't promise a result. We won't tell you AI will double your close rate before we've heard a single one of your calls.

Questions owners ask

We tried ChatGPT. It didn't stick.

That's common. Someone bought a tool and nobody owned it. Here it's built into your phones, your CRM and your process, and each person gets trained in their own seat with prompts written for their role.

My team won't use it.

That's why your team is in the room. Every session trains the people who'll use it, on real calls and real jobs. You name one champion who's in every session, and every build comes with a recorded training so new hires can learn it without you.

What about my CRM and phone system?

We start from what you already run. In week 0 we get admin access to your phone system and CRM. If one of them can't do what a build needs, we tell you in week 0, before anything's built.

Who owns the accounts?

You do. Your CRM, phone numbers and AI accounts are set up in your company's name. If we part ways, everything stays with you.

What does it cost to run each month?

Tools are billed to your card, not through us. We estimate $150 to $600 a month, depending on call volume. We go over it on the first call, so the bill never surprises you.

Is it in person or on video?

Core runs on video, with the kickoff in person if you're in Central Florida. Plus runs in person in Florida, or on video if you'd rather.

How much of my time does it take?

Six 2-hour sessions, every other week, plus an interview in week 0. Your champion handles the day-to-day questions between sessions, and our line is answered the same business day.

When does texting go live?

Business texting needs a carrier registration called A2P 10DLC. We start it on day 1, because it takes 2 to 3 weeks.

What do you need from us to start?

A signed agreement, payment, a named champion and six session dates booked up front. Then admin access to your phones, CRM, email and calendar, five to ten past call recordings, your price list and any SOPs you have, however rough.

What if we're not ready?

Start with the AI Opportunity Map and circle your top 3 leaks. If you want us to look closer first, the $2,500 audit is there, and it's credited in full if you go ahead with the 12 weeks.

Start with the map.

The AI Opportunity Map covers 10 places a Florida service business loses time and money, and what AI does about each one. It's free.

Read it, circle your top 3, and we'll talk about yours.

Hands on a keyboard at a desk with a laptop